-Todd Fawley-King
Stang was an excellent company to work with and I highly recommend them. I will be using them again for the (inevitable) future plumbing needs in our old house. Firstly, Jon, the owner, was extremely knowledgeable and spent time going through the potential scope and solution to address the deteriorating water service and sewer pipes in our house. This work was a considerable investment (it took a sizable team multiple days) and Jon made me very comfortable with what we were about to undertake. The team was punctual, very courteous, and focused on the job. Jason, the team member leading the sewer scope was a pleasure to work with. John and Jason were very communicative through the process and made extra effort to ensure that their activities bothered the neighbors as little as was reasonably possible. I found Jon and team very straightforward and honest which made me comfortable with the work. They absolutely perform to the contract (appropriately), and I recommend taking the time during the scoping/quote period to ensure that everything you want done is listed: Stang was happy to work through my questions and requested adjustments until the contract was what we all wanted. They offer a good warranty on their work: When the job was complete we noticed a slight seep from a fixture several days after everything was done. John came out right away and as I described what we were seeing while walking him in the front door he diagnosed that the team hadn’t tightened up a part fully and that this would be completely under the warranty (He even upgraded an internal part in the fixture, which was quite generous of him). They know their business well, they are communicative, they do excellent work, and I have high trust in the work they do.
As chilly as a Maryland winter can be, it's important to choose a heating system that can offer the best balance of comfort and efficiency....